Retail Operations Manager

Johnelle is a seasoned professional with extensive experience in retail operations management. She combines deep expertise in retail management, product knowledge training, and the complete employee lifecycle—from hiring through to retention.

In her career, Johnelle has held leadership positions at renowned brands such as Bentley Leathers, Penningtons, Shoe Warehouse, La Vie en Rose, Shoppers Drug Mart, and Swimco. Her love for helping others find what they’re looking for has been her motivating factor in her outstanding customer service. 

Johnelle’s educational background includes a Human Resources Certificate. With the knowledge gained from her human resources schooling, she has over the years been able to put together a team that helped the business grow, and she looks forward to doing the same at J3 Health & Wellness Supplies.

Outside of work, she is a devoted wife and mother with a passion for African and Korean shows, gourmet food, and a curated collection of well-made accessories, including an extensive array of shoes.