Other Services
Product Consultation
Not sure where to start? That's exactly what we're here for. Our team will sit down with you — in-store or in your home — to listen, understand your situation, and help you find the solution that truly fits your life.
This service is completely free. We also offer in-home assessments to see your environment firsthand and recommend products that support your independence where it matters most.
Continence Care Consultation
Managing continence needs is deeply personal, and we approach every conversation with the care, sensitivity, and expertise it deserves. Whether you are an individual seeking guidance or a facility looking for support, our team will work with you to find the right products and solutions for your unique situation.
This service is available in-store or in your home or facility. Contact us to book a confidential consultation.
On-Site Installations
We don't just deliver — we set everything up for you. Our technicians will bring your equipment directly to your home or facility and make sure it's installed, adjusted, and ready to use safely.
Delivery and installation fees may apply. We'll work around your schedule to find a time that works for you.
We Come To You — Mobile Repairs
Can't bring your equipment to us? We'll come to you. Our technicians provide repair services at your home or facility, minimizing disruption to your day and your independence.
Service and/or material fees may apply. We'll assess everything on-site and walk you through all your options before proceeding — your peace of mind matters to us.
In-Store Repairs
We know how much you depend on your equipment. Our on-site technicians are available during business hours to repair equipment purchased from J3 — getting you back to your routine as quickly as possible.
A service and/or material fee may apply. We'll always provide a clear estimate before any work begins — no surprises.
In-Home Fittings, Assessments & Trials
Can't make it to us? We come to you. Our team offers in-home fittings, assessments, and product trials — bringing personalized care directly to your door so you can find the right solution in the comfort and familiarity of your own home.
Contact us to book your in-home appointment.
In-Store Compression Fitting
A proper compression fit isn't just about comfort — it's about results. Our clinically trained and certified staff take the time to ensure you leave with the right size, the right fit, and the confidence to wear it correctly.
A fitting fee may apply. Walk-ins are welcome, but we recommend booking an appointment to ensure we can give you our full attention.
Custom Compression Fitting
Custom compression garments are made specifically for your body — providing precise, graduated pressure exactly where you need it. Whether it's a sleeve, stocking, legging, or wrap, we work closely with you to ensure the perfect fit and the best possible outcome.
We can fit you in-store or in the comfort of your own home or facility. Morning appointments are preferred — ideally before 11 AM — to ensure the most accurate measurements with minimal swelling. A fitting fee may apply.
Custom Knee Braces
The right brace can be life-changing — reducing pain, restoring mobility, and giving you the confidence to move freely again. Our trained staff take the time to assess your individual needs and fit you with a custom knee brace tailored to your anatomy, whether for injury recovery, post-surgical support, or long-term joint stability.
A consultation and fitting fee may apply. Appointments are strongly recommended. In-home appointments are also available — just ask.
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Rental Services
Need equipment temporarily? We offer flexible rental options for wheelchairs, hospital beds, rollators, and more — so you have what you need, when you need it, without the long-term commitment.