Our Services
In-Store Repairs
Our on-site, experienced technicians are available during business hours to assist with the repair of equipment purchased from J3. Whether it's a minor fix or a more complex repair, we ensure that your equipment is back in optimal condition.
Additional Information: A service and/or material fee may apply, and our technicians will provide you with a clear estimate before any work begins.
On-Site Installations
Our expert technicians are available to deliver and install equipment purchased from J3 at your home or facility. We ensure that your equipment is properly set up and ready to use.
Additional Information: Delivery and installation fees may apply. Our team will work with you to schedule a convenient time for the installation.
On-Site Repairs
If your equipment requires repairs and you can't bring it to us, our technicians will come to you. We provide repair services at your home or facility to minimize disruption and downtime.
Additional Information: Service and/or material fees may apply. Our team will diagnose the issue on-site and discuss all available options with you before proceeding.
Custom Knee Braces
Proper bracing can provide essential support, reduce pain, and improve mobility. Our knowledgeable staff are trained to measure and fit custom knee braces tailored to your individual anatomy and needs—whether for injury recovery, post-surgical support, or long-term joint stability.
Additional Information: A consultation and fitting fee may apply. Appointments are strongly recommended to ensure adequate time for assessment and sizing. In-home appointments are also available.
In-Store Compression Fitting
Proper compression fitting is essential for optimal therapeutic benefits. Our clinically trained and certified staff are available during business hours to perform your compression fitting, ensuring that you receive the correct size and fit.
Additional Information: A fitting fee may apply. Walk-ins are welcome, but appointments are recommended to reduce wait times.
Custom Compression Fitting
Custom compression garments are made-to-measure clothing items—such as sleeves, stockings, leggings, or wraps—designed to apply precise, graduated pressure to the affected areas of the body. These garments are tailored to fit each individual’s unique shape and medical needs.
Additional Information: A fitting fee may apply. We can help customers in the comfort of their own home or facility or in-store but we prefer to book an appointment before 11 AM to have the least amount of swelling.
Product Consultation
Choosing the right product can be overwhelming, but our experienced product consultants are here to help. Whether you need assistance with selecting medical equipment or wellness products, we provide expert advice tailored to your individual needs.
Additional Information: This service is free and available in-store or in your home. Allow us to do a home assessment and recommend products to assist your independence. Contact us for a personalized consultation to ensure you get the right product for your requirements.